Career Services

At the center of our Career Services is the Indiana DWD’s designation of EmployIndy as the regional operator to maintain oversight of the functions of WorkOne services in Marion County. There are two WorkOne Indy locations:

WorkOne Indy East: 25th St. and Shadeland Ave.
WorkOne Indy West: 34th St. and Lafayette Rd.

In addition to these locations, EmployIndy has positioned WorkOne Indy to have a broader reach by partnering with other organizations to house staff on a regular basis, designated as WorkOne Indy Proximity Points. Currently these access points include seven Indianapolis Public Library branches and the Ivy Tech Indianapolis Campus, with ongoing development of partnerships to expand in other areas of Indy.

Positioning career navigators in neighborhood locations offers Indy residents – particularly those in our target impact areas – a more convenient opportunity to access services and referrals. Additionally, WorkOne Indy clients have multiple staff members assigned to them to ensure the support they need is always available, including resource coordinators who can help with barriers such as housing, child care, interview clothing, and more.

EmployIndy also works with community organizations, training/education providers, and city partners to share information including:

  • Workforce and employer data/trends
  • Best practices
  • Training Opportunities
  • Funding and reimbursement opportunities
  • Policy changes
  • Grant opportunities

Additionally, EmployIndy oversees administration of CDBG grants in Indianapolis, administers the Employ Up program funded by the U.S.  Department of Labor, and deals extensively with youth workforce development initiatives around central Indiana.

WorkOne is the statewide brand of Indiana’s network of American Job Centers, designed to help those who are unemployed or underemployed by leveraging funding from the Workforce Innovation & Opportunity Act (WIOA).


Melynda’s Story

Anne Knapke is a Talent Development Specialist and Career Advisor at WorkOne Indy East where she works with a individuals to help them through their job search and/or education process. Having as many as 62 clients at one time, she is dedicated to helping others take the next step in their career. Anne started at WorkOne Indy in January of 2017, and had only been working for a few days when she first met Melynda.

Melynda was a transfer case and was working on obtaining her TABE (Test of Adult Basic Education) when they met. She had already taken an equivalen­­cy test and did not pass. After this setback, Melynda lost hope in herself and had a lot of anxiety, thinking she would never reach her dreams. Anne believes that “many times, it’s fear that holds people back. We have to help people believe in themselves and give them the tools and encourage and uplift.” This is the heart behind many of the WorkOne career advisors as they work with clients to pursue their dreams and take steps in their journey.

At the time, Melynda was working as a home health aide and was very passionate in pursuing a career as a CNA (Certified Nursing Assistant). The perfectionist side of Melynda pressed on, determined to create a better future for herself. Through an additional 70 hours of courses and training, she received her HSED (High School Equivalency Diploma) with flying colors. After this, Anne was able to further assist her in receiving CNA Training through WorkINdiana. The WorkINdiana program provides over thirty certificate training opportunities while also earning an HSE or improving skills in an Adult Education classroom.

They continued to meet to format Melynda’s resume to help her stand out in her job search so she could start her career as a CNA. “She is the only client I have given my cell phone number to,” says Anne, emphasizing both the depth of their relationship. After finalizing her resume and becoming certified, Melynda began to reach out to employers and had several interviews within a week.

After her interviews, she was offered a variety of positions and chose to work at Wellbrooke of Westfield: The Center for Health & Wellness. She started on October 17, 2017, and is learning more and more every day. In Melynda’s words, “This experience has been one of the best experiences in my life with something to show for my efforts. They all saw something I couldn’t see in myself.” She is passionate about the work she is doing with the older population and openly thanks Anne for being “an amazing counselor, mentor, and leader who helped me set and obtain my goals.” Anne and Melynda still keep in touch and meet regularly.


In Melynda's Words

In Melynda's Words

“This experience has been one of the best experiences in my life with something to show for my efforts. They all saw something I couldn’t see in myself.”

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